Kunji App – Account Deletion Policy

At Kunji, we respect your privacy and provide a simple way for you to delete your account and associated data. Follow the steps below to request account deletion.

1. How to Delete Your Account from the Kunji App

• Open the Kunji App on your device.
• Navigate to Settings > Account > Delete Account.
• Confirm your identity using OTP or email verification.
• Tap "Delete My Account", and your account will be permanently removed.
• You will receive a confirmation email once the deletion is complete.

2. Requesting Account Deletion via Email

If you are unable to access the Kunji App, you can request account deletion via email:

Email us at: support@kunjiapp.com

Subject: Account Deletion Request

Include:

• Your full name
• Your registered email or phone number
• A reason for account deletion (optional)

Important: We may take up to 7 business days to process your request. You will receive a confirmation once your data is deleted.

3. What Happens After Account Deletion?

• Your personal details, login credentials, and profile information will be erased.
• Your order history, transactions, and saved preferences will be deleted.
• Your chat history and communication logs will be permanently removed.

However, some data may be retained for legal or regulatory purposes, such as:

• Payment records (retained for up to 6 months for audit and compliance).
• Customer support interactions (retained for up to 3 months).

After the retention period, this data will also be permanently deleted.

4. Need Help?

If you have any questions, contact our support team:

Email: support@kunjiapp.com

Website: www.kunjiapp.com