Frequently Asked Questions
What is KUNJI? A building management software?
Kunji is more than a building management Software, it is a complete digital platform designed to streamline various tasks related to managing Housing Societies, residential properties, Communications, Security, Payments and local marketplace. It helps property managers handle tasks like maintenance, resident communication, and financial management more efficiently and effectively.
What features does Kunji offer?
Refer to our Feature page on the website for detailed list of Kunji Features.
How can KUNJI benefit Housing Societies and property managers?
Housing Societies and Property managers can benefit from increased efficiency in handling day-to-day tasks, streamlined communication with residents, better organization of financial records, easier tracking of maintenance requests, Security/Panic Alarms, controlled check on Entry/Exit, Visitors management and improved overall management of properties.
Will I need technical knowledge to use KUNJI as a resident?
KUNJI Mobile App for the residents of the Society/Building is very intuitive and user-friendly, all functions and features are designed in a way that you’ll likely find it intuitive to navigate, requiring little to no technical expertise.
How does KUNJI improve my living experience in the Society/building?
KUNJI facilitates quicker resolution of maintenance issues, provides a convenient platform for Society/building bill payments, provide a safe and secure neighbourhood through its security/panic alarm feature, and keeps you informed about important updates or events within the Society/building, ultimately enhancing your overall living experience.
Can I expect my data, such as payment information or maintenance requests, to be secure on this Kunji?
KUNJI prioritize the security of Society/building and residents’ data. We employ encryption, safe data storage and other security measures to safeguard personal information of our users.
Will using KUNJI change how I interact with my property management team?
KUNJI will definitely streamline your interactions and enhance your experience dealing with your property management team. You can expect more efficient communication channels for submitting requests, receiving updates, and possibly having quicker responses from the management team.
Can I access KUNJI on my mobile phone?
Yes, KUNJI platforms offer mobile apps(iOS and Android) for residents and security guards with a comprehensive Web Portal access for Society/building management, allowing residents to conveniently access features and communicate with property management from their mobile phones.
How do I know if my Society/building uses Kunji, and how can I get access?
The property management team will likely inform residents if they adopt Kunji. They’ll provide instructions on how to sign up and access the platform, usually through an online portal or mobile app.
Can I report issues or make requests outside of office hours using Kunji?
Yes, one of the advantages is the ability to submit maintenance requests or inquiries, paying bills at any time, even outside regular office hours.
What if I encounter issues or have questions while using Kunji?
There’s always support available for Society/building management and residents. You can reach out to the property management team or the Kunji support team for assistance via email, phone, or in-app help section.